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What do I do if there's a problem with the boat?
It is very unlikely that your canal boat will break down, but if it does just contact your hire-base with details of your location, and they will send an engineer out as soon as possible. Some canal holiday operators may levy an additional charge if the fault is caused by your own carelessness. British Waterways provides a 24 hour emergency freephone service, which can be reached by calling 0800 47 999 47. If an incident appears to be life or injury threatening, or involves fire or criminality, please dial 999.
