Stoppages Results

Advice: Lock 49, Northchurch to Lock 53 Kings Road, Berkhamsted

Anti-vandal padlocks have been put on to the ground and gate paddles of the above locks. Please note that a BW Watermate key is necessary to unlock them.

(Enquiries: 01908 302500)

Advice: London Tidal Locks

For London tidal lock times, please visit www.waterscape.com/londontidallocks

(Enquiries: 020 7985 7200)

Advice: Brentford

Following a couple of recent incidents in the London area, British Waterways would like to remind boaters that water levels will fluctuate on both rivers and canals, so some allowance should be built in when tying up craft directly to the canal bank.
The incidents occurred on the Grand Union Canal at Brentford and River Stort during the Autumn when the water levels rose as a result of high rainfall and increased river flows. Thankfully neither resulted in any serious damage or personal injury.

(Enquiries: 020 7985 7200)

Advice: The Old Mill Public House, Berkhamsted

The water point and sanitary station at The Old Mill Public House, Berkhamsted is closed until further notice.
The nearest water point is next door at the Esso Garage or three Locks north near Waitrose. The nearest alternative sanitary station is 10 locks north at Cowroast, Lock 46 or 10 Locks south at Apsley Yard, Lock 66.
We apologise for this inconvenience.

(Enquiries: 01908 302 500)

Advice: Cowley Lock

Customers are requested to use the new bin facility on the north side of Iver Lane Bridge for their domestic waste, accessible via boat or from Iver Lane itself.

(Enquiries: 0207 985 7200)

Opening Times: Lock 101 Thames Lock

24 hour pre-booking always required. This lock can only be passed when manned by BW. Please consult BW London’s Tidal Lock Availability leaflet available on T 020 7985 7200 or www.waterscape.com. Enquires/ out of hours booking / information on the Gauging Locks at Brentford:T 020 8568 2779 if leaving a message please allow additional time. High tide times: London Bridge +1 hour. At high water (particularly high spring tides) boaters should be aware of low headroom under Brentford High Street bridge. For passage between 24 Dec - 1 Jan all bookings must be made by 18 Dec. Closed Christmas Day.

Advice: Water Saving Measures - Marsworth Area

Following a prolonged period of dry weather, the reservoirs used to supply the Tring Summit and Aylesbury Arm are currently below the expected level for this time of year. The long term forecast is for a dry winter so water demand to supply the canal is likely to continue in the near future with little prospect of refill in the short term. Looking to next year we need to protect our water supplies in order to ensure that we can meet demand.

In order to limit demand British Waterways will be implementing THRIFT (British Waterway’s Water Saving Campaign) procedures on the Marsworth Flight and would request that boats only navigate the Aylesbury Arm if your trip is absolutely essential. If you do use the Aylesbury Arm please ensure that all gates and paddles are closed when you leave the lock.

These actions will allow British Waterways to minimise the water required to support the Aylesbury Arm and thus maximise the supply to the Tring Summit, which will remain open for the duration of the Winter Stoppage, and ensure that the reservoirs are in the best possible position for next years cruising session.

Thank you for your co-operation.

(Enquiries: 01908 302500)

Advice: British Waterways' Hatton office

Please note that the main BW Hatton office is no longer selling BW merchandise such as licences, pump out cards and BW keys. These can be purchased at Fazeley or online at www.waterscape.com/shop. Alternatively, telephone BW customer services on 0845 6715530.

(Enquiries: 0845 6715530)

Towpath Closure only: Kensal Green - Alderson Street to Wedlake Street

The towpath is closed to permit works on the property adjacent to the pathway.

Maps of the diversionary route are installed at the site.

(Enquiries: 0207 985 7200)

Towpath Closure only: Paddington Basin - opposite The Point

UPDATE (26 February 2010): The dates for this planned access route closure have been altered.

The pathway at the rear of St Mary's Hospital on South Wharf (opposite The Point) will be closed to permit scaffolding works.

Alternative routes will be signposted.

(Enquiries: 0207 985 7200)

Towpath Closure only: Greenford - Railway Bridge to Black Horse Bridge

The towpath will be closed between the Rail Bridge and Black Horse Bridge to allow towpath improvements.

Mooring will be suspended along this section of towpath during the works.

(Enquiries: 0207 985 7200)

Opening Times: Customer Service Facility at Brentford Office

As a result of the recent restructure within British Waterways we are unfortunately unable to continue providing a Front of House service at our Brentford office beyond the end of March 2010, although the office will continue to be used as an operational base by staff working in West London.

As of Thursday 1st April there will therefore no longer be a Customer Service facility at this office.

We are aware of the effect this change will have on our customers and are working to ensure that suitable alternative provisions are available. Information on these alternatives is available from the Brentford office until 31st March, and also from London's Customer Service Team at enquiries.london@britishwaterways.co.uk or on the contact number below.

(Enquiries: 0207 985 7200)